![]() Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution. If the solution provided worked for you, please mark accepted solution for this post. Refer this article to further troubleshoot scanning issues with your printer. If the issue still persists update the printer firmware using this link. Power off the printer for 30 seconds and then turn it back on to force the new settings to take effect.Īlso, download and run print and scan doctor on your PC and check if it helps. Click Apply and you should get a success message.ġ2. Enter 8.8.8.8 for the Manual Preferred DNS Server and 8.8.4.4 for the Manual Alternate DNS Server.ġ1. The Driver Update Utility automatically finds, downloads and installs the right driver for your hardware and operating system. Change DNS Address Configuration to Manual DNS server.ġ0. Leave the IP Address Configuration as Automatic IP.ĩ. Note: If you only see IP Address Configuration and DNS Address Configuration with a yellow note, refresh the page until it loads completely.Ĩ. Find support and troubleshooting info including software, drivers, specs, and manuals for your HP Photosmart 5520 e-All-in-One Printer series. Download the latest drivers, firmware, and software for your HP Photosmart 5520 e-All-in-One Printer series. Click on Network Address (IP) on the left. Automatically Updating HP Software and Drivers with the HP Support Assistant. If they are not, clear them and make sure the Proxy Server requires authentication is unchecked and click apply. HP Photosmart 5510 e-All-in-One Printer series - B111 Full Feature Software and Driver Recommended. This is HP’s official website to download the correct drivers free of cost for Windows and Mac. If you receive an Internal System Error, refresh the page until it loads the proxy settings.Ħ. Download the latest drivers, firmware, and software for your HP Photosmart 5510 e-All-in-One Printer - B111a. If you receive a certificate warning, select the option that lets you continue anyway. Note: If you are prompted for a redirect, select OK. The printer status page should be opened. Enter the IP address into the address bar of a web browser on a computer and press enter or click the browser's go button.ģ. Press the wireless icon at the top of the printer's screen and note the IP address.Ģ. Those steps usually resolve the issue, but if it still occurs you can try setting static network info for the printer (which sometimes helps to stabilize the printer's ability to get outside of your network, to the internet):ġ. Press the ePrint button on the printer's front panel, and it should try to connect to Web Services again. Select Apply and OK on the Print Server Properties windows. If you see it click on it and click Remove at the bottom. Wait 30 seconds, then plug the printer back in and power it on.ĥ. Open up the run command with the 'Windows Key + R' key combo. ![]() Wait 20 seconds, then plug the router (and modem, if applicable) back in.Ĥ. Unplug the power cord from the back of your router (and modem, if separate from the router).ģ. Unplug the power cord from the back of the printer.Ģ. The steps below typically resolve the issue you’re experiencing:ġ. I understand you have scanning issues with your printer.ĭid you make any changes to your printer?Īre you able to make a copy from your printer?ĭo you see the scanner bulb glowing when you scan from your printer?Īs you mentioned you are getting error "Server connection error 1 There was a problem connecting to the server".
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